You will receive an order confirmation to the email address you used while completing your purchase.

If you can not find the email, please check your junk folder.

Because we pride ourselves on fast fulfilment & delivery we are only able to make adjustments to delivery information within 3 hours of purchase.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Yes, we are an Australian based company & ship our products internationally to all corners of the globe.

Your specific delivery time is dependent on the product selected, however, you can expect your delivery to arrive within 2-4 days of fulfilment inside of Australia.